All product’s are shipped from Lithuania via Post of Lithuania, Deutsche Post or DHL (depending on your choice during checkout) within 1 business day after payment is confirmed. Estimateddelivery time: UK 4-5 days, Europe 5-8 days, US/Canada 7-15 days, Asia/Paciffic 15-20 days.
*Currently there may be slight delivery delays due to COVID-19 in some countries.
It never happened. If the package couldn’t reach your address, it will be returned to us and a full refund will be issued.
Note: It is not our fault if you would fail to collect your order or provide a wrong delivery address (if there is nobody home, postman will usually leave a notification for collection in your local Post Office, normally it will be kept for collection in Post Office for up to one month).
For customers in the United Kingdom, a fastest and cheapest way to pay is to make a local bank transfer. Please choose payment option Bank Transfer in GBP during the checkout. Upon order confirmation you will then receive our UK bank account details.
For Eurpecountries, we suggest to choose the payment to our EUR bank account – SEPA transfers are cheap and money would reach our account in 1-2 business days.
Payments from the United States or other non Eurpean countries can be easily made through WORLDREMIT.COMorXOOM.COM. They offer cheaper transfer fees, it is a fast and simple method to send money abroad with good exchange rates.
*Transfer by WORLDREMIT.COM can be paid with credit/debit cards.
**Transfer by XOOM.COM can be paid with paypal account.
Please note: You can also make a regular International Bank Transfer by visiting your Bank branch or via Online Banking (higher transfer fees may apply).
For all other questions please send us an email. We usually reply no later than within 12 hours (with an exception for weekends and national holidays): firstname.lastname@example.org
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