All product’s are shipped from Lithuania via Post of Lithuania, Deutsche Post, Omniva or DHL (depending on your choice during checkout) within 1 business day after payment is confirmed. Estimateddelivery time: UK 4-5 days, Europe 5-8 days, US/Canada 7-15 days, Asia/Paciffic 15-20 days.
*Currently there may be slight delivery delays due to COVID-19 in some countries.
Yes. Tracking number will be sent by email the same day it ships. You can track your order via your local Post Office website.
Please note: in some cases the notification might go to Spam/Junk mail box, please double check these mail boxes. Also, you may find your tracking number by logging in your account PRESS HERE. In case of forgotten password, to reset it PRESS HERE.
It never happened. If the package couldn’t reach your address, it will be returned to us and a full refund will be issued.
Note: It is not our fault if you would fail to collect your order or provide a wrong delivery address (if there is nobody home, postman will usually leave a notification for collection in your local Post Office, normally it will be kept for collection in Post Office for up to one month).
For customers in the United Kingdom, a fastest and cheapest way to pay is to make a local bank transfer. Please choose payment option Bank Transfer in GBP during the checkout. Upon order confirmation you will then receive our UK bank account details.
For Eurpecountries, we suggest to choose the payment to our EUR bank account – SEPA transfers are cheap and money would reach our account in 1-2 business days.
Payments from the United States or other non-Eurpe/non-EEA countries can be made through WORLDREMIT.COM or PAYSEND.COM . They offer cheaper transfer fees, it is a fast and simple method to send money abroad with good exchange rates.
Please note: You can also make a regular International Bank Transfer by visiting your Bank branch or via Online Banking (higher transfer fees may apply).
And lastly, being a modern business we do also offer Cryptocurrency payments! It can be sent with your current Coinbase wallet or from any external wallet that you may have (IMPORTANT: If you’re sending tokens from a platform/wallet other than Coinbase: please make sure that both – senders and receivers wallets are on the same network).
Please note: As we do not promote consumption – we are unable to give any advice on this topic. However, we all want to be educated and below you will find a link for some of our favorite literature and videos to get started – PRESS HERE.
For all other questions please send us an email. We usually reply no later than within 12 hours (with an exception for weekends and national holidays): email@example.com
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