All product’s are shipped from our warehouse in Europe via Post of Lithuania, Deutsche Post, Omniva or DHL Economy, DHL Express (depending on your choice during checkout) within 1 business day after payment is confirmed.
Estimateddelivery time via FREE SHIPPING:
UK 5-15 days (may delay due to UK Post Strike)
Europe 5-15 days
US/Canada 10-20 days
Asia/Pacific 20-35 days
Estimated delivery time by DHL EXPRESS (premium shipping):
UK 24-48 hours (weekdays)
Europe 24-48 hours (weekdays)
US/Canada 4-6 days
Asia/Pacific 5-10 days
*Currently there may be slight delivery delays via FREE SHIPPING option due to COVID-19 outbreaks in some countries as well as in the UK due to Royal Mail Post Strikes!
Yes. Tracking number will be sent by email the same day it ships. You can track your order via your local Post Office website.
Please note: in some cases the notification might go to Spam/Junk mail box, please double check these mail boxes. Also, you may find your tracking number by logging in your account PRESS HERE. In case of forgotten password, to reset it PRESS HERE.
We take responsibilities. If the package couldn’t reach your address, it will be returned to us and a full refund will be issued.
Note: It is not our fault if you would fail to collect your order or provide a wrong delivery address (if there is nobody home, postman will usually leave a notification for collection in your local Post Office, normally it will be kept for collection in Post Office for up to one month).
We accept all major Credit/Debitcards from most countries of the world. If you choose to pay by Card – A secure payment link will be sent to your email in 1 business day. *If you cannot find your payment link – please check SPAM/JUNK.
Bank Transfer option:
For customers in the United Kingdom, a fastest and cheapest way to pay is to make a local bank transfer. Please choose payment option Bank Transfer in GBP during the checkout. You will receive our UK bank account details by email and in the order confirmation page.
For Eurpecountries, we suggest to choose the payment to our EUR bank account – SEPA transfers are cheap and money would reach our account in 1-2 business days.
Payments from the United States or other non-Eurpe/non-EEA countries can be made through WORLDREMIT.COM , PAYSEND.COM , WISE.COM or similar money transfer service providers. They offer cheaper transfer fees, it is a fast and simple method to send money abroad with good exchange rates in most cases.
Please note: You can also make a regular International Bank Transfer by visiting your local Bank branch or via Online Banking (*higher transfer fees may apply).
And lastly, being a modern business we do also offer Cryptocurrency payments! It can be sent with your current Coinbase wallet or from any external wallet that you may have (IMPORTANT: If you’re sending tokens from a platform/wallet other than Coinbase: please make sure that both – senders and receivers wallets are on the same network!).
Please note: As we do not promote consumption – we are unable to give any advice on this topic. However, we all want to be educated and below you will find a link for some of our favorite literature and videos to get more familiar about this mushroom – PRESS HERE.
For all other questions please send us an email. We usually reply no later than within 24 hours (with an exception for weekends and national holidays): email@example.com
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